Cappella of Pueblo West is honored to receive the Pinnacle Quality Insights’ 2025 Customer Experience Award for the fourth year! Recognizing excellence in:
- Response to Problems
- Communication
- Activities
- Individual Needs
- Overall Customer Experience
Pinnacle Quality Insight surveyed residents and family members over twelve months to evaluate their satisfaction levels. Awarded to the top 15% of participating care providers, this recognition is representative of Cappella of Pueblo West’s best-in-class customer experience.
In all our endeavors, our top priority is always the well-being of our residents. This recognition mirrors the values and mission we’ve embraced within our community. Delivering the finest experience to our residents requires collective dedication, and we’re honored to celebrate this award together as a team, stated Cappella of Pueblo West Executive Director.
Learn About Our Assisted Living Community
At Cappella of Pueblo West, we ensure that each resident receives compassionate and cost-effective assisted living support while retaining their independence to their fullest extent.. Our community fosters an atmosphere where residents contribute to making daily choices that keeps our community welcoming, comfortable and active.
Through our Rhythms Life Enrichment program, we prioritize the well-being of our residents, focusing on social, intellectual, inspirational and physical. Whether residents prefer to pursue their individual interests or engage in communal activities, they can do so free from cares of household chores or maintenance.
If you have any questions, please contact us to learn more about our community.
Additionally, we’d like to congratulate our Christian Living Communities-Cappella Living Solutions sister communities that also received this high honor this year: Clermont Park, Casey’s Pond, Holly Creek, Someren Glen, Cappella of Grand Junction, and Sunny Vista.
Previous Pinnacle Customer Experience Awards for Cappella Pueblo West
